PRIVACY & TERMS

Career Innovations Co. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including executive recruiting, virtual assistant services, and job application consulting.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy and our Terms of Service.

2. Information We Collect

We collect information you provide directly to us, information we collect automatically when you use our services, and information from third-party sources.

2.1 Information You Provide

Personal Identification Information: Name, email address, postal address, phone number, and other similar contact information.
Professional Information: Resume/CV, work history, education history, professional certifications, references, and other career-related information.
Account Information: Username, password, and preferences when you create an account with us.
Payment Information: Please note that we do not store or process your credit card information directly. All payment transactions are handled through HoneyBook, a secure and PCI-DSS-compliant third-party payment processor. Your payment data is encrypted and transmitted directly to HoneyBook for processing.
Communications: Information you provide when you contact us or participate in surveys, feedback forms, or other interactive features.

2.2 Information Collected Automatically

When you access or use our services, we may automatically collect information about you, including:

Device Information: Information about the device you use to access our services, including hardware model, operating system, unique device identifiers, and mobile network information.
Log Information: Information that your browser or device automatically sends whenever you visit our website, including your IP address, browser type and settings, access times, pages viewed, and referring website address.
Usage Information: Information about your interactions with our services, such as the features you use, the actions you take, and the time, frequency, and duration of your activities.
Location Information: Information about your location, which may be determined through your IP address or other means.
Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing behavior and preferences. For more information, please see our Cookies section below.

2.3 Information from Third Parties

We may receive information about you from third parties, including:

Service Providers: Information from our service providers, such as payment processors, analytics providers, and marketing partners.
Business Partners: Information from our business partners, such as when we jointly offer services or engage in co-marketing activities.
Publicly Available Sources: Information from publicly available sources, such as social media platforms, professional networking sites, and public records.
References and Recommendations: Information from references or recommendations provided by others.

3. How We Use Your Information

We use the information we collect for various purposes, including:

3.1 Providing and Improving Our Services

To provide, maintain, and improve our services, including executive recruiting, virtual assistant services, and job application consulting.
To process transactions and manage your account.
To personalize your experience and deliver content and service offerings relevant to your interests.
To develop new products, services, features, and functionality.
To respond to your inquiries, comments, feedback, or questions.

3.2 Communications

To send administrative information, such as confirmations, technical notices, updates, and security alerts.
To communicate with you about products, services, offers, promotions, and events, and provide other news or information about us and our partners.
To process and deliver contest or sweepstakes entries and rewards.
To respond to your comments, questions, and requests and provide customer service.

3.3 Research and Analytics

To monitor and analyze trends, usage, and activities in connection with our services.
To measure the effectiveness of our marketing campaigns.
To conduct research and analytics to improve our services and customer experience.

3.4 Security and Protection

To detect, investigate, and prevent fraudulent transactions and other illegal activities.
To protect the rights, privacy, safety, and property of Career Innovations Co., you, and others.
To enforce compliance with our policies and terms and conditions.
To comply with applicable laws, regulations, and legal processes.

3.5 Legal Bases for Processing (for EEA/UK Users)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal information under the following lawful bases:
Performance of a Contract: When we need to process your information to fulfill our obligations under a contract with you (e.g., to provide services you’ve requested).
Consent: When you give us permission to process your personal data for specific purposes (e.g., subscribing to our newsletter).
Legal Obligation: When processing is necessary for compliance with a legal obligation.
Legitimate Interests: When processing is necessary for our legitimate business interests (e.g., marketing, service improvement), unless your interests or fundamental rights override those interests.

4. Information Sharing

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

Wix: Our website hosting and content management provider.
HoneyBook: Our client relationship management platform used for scheduling, contracts, invoicing, and payment processing.
Google Workspace: For email communications and document management.
Calendly: For scheduling appointments and consultations.
Other service providers that assist with our business operations, such as data storage, maintenance services, database management, web analytics, and improvement of our service features.

4.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

4.3 Legal Requirements

We may disclose your information if we believe such action is necessary to:

Comply with legal obligations, such as a law, regulation, legal process, or governmental request.
Protect and defend the rights or property of Career Innovations Co.
Prevent or investigate possible wrongdoing in connection with our services.
Protect the personal safety of users of our services or the public.
Protect against legal liability.

4.4 With Your Consent

We may share your information with third parties when you have given us your consent to do so. For example, with potential employers when providing executive recruiting services, or with third-party service providers when providing virtual assistant services.

5. Cookies & Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities and to distinguish you from other users of our website. This helps us provide you with a good experience when you browse our website and also allows us to improve our site and services.

5.1 Types of Cookies We Use

Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

5.2 Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalized to you. It may also stop you from saving customized settings like login information.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored "personal data" (as defined in applicable state statutes on security breach notification) to you via email or conspicuous posting on our website as promptly as possible and without unreasonable delay, insofar as consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.

6.1 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period depends on the type of data and the purpose for which we collected it. Once your data is no longer needed, we will securely delete or anonymize it.

If you wish to request deletion of your data before the standard retention period, you may do so by contacting us at support@careerinnovations.co.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

7.1 Access and Information

You have the right to request information about how we process your personal information and to obtain a copy of the personal information we hold about you.

7.2 Correction

You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

7.3 Deletion

You have the right to request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

7.4 Restriction of Processing

You have the right to request that we restrict the processing of your personal information in certain circumstances, such as when you contest the accuracy of the data.

7.5 Data Portability

You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another controller.

7.6 Objection

You have the right to object to the processing of your personal information in certain circumstances, such as for direct marketing purposes.

7.7 Automated Decision-Making

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

7.8 Exercising Your Rights

To exercise any of these rights, please contact us at privacy@careerinnovations.co. We will respond to your request within a reasonable timeframe and in accordance with applicable laws. We may need to verify your identity before processing your request.

8. International Transfers

Career Innovations Co. is based in the United States and operates globally. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed by us or our service providers in the United States and other countries where our servers are located.

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we comply with applicable data protection laws when transferring your personal information outside of these areas. We may transfer your personal information to countries that have been deemed to provide an adequate level of protection, use specific contracts approved for use in those countries, or use providers who are certified under the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks.

By using our services, you consent to your information being transferred to our facilities and to the facilities of those third parties with whom we share it as described in this Privacy Policy.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information. Your continued use of our services following any changes to this Privacy Policy will signify your acceptance of those changes.

10. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or our data handling practices, please contact us at:

Career Innovations Co.
Email: support@careerinnovations.co

Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the services provided by Career Innovations Co. (“we,” “our,” or “us”). By accessing or using our website or services, you agree to be bound by these Terms. Please read them carefully.

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Career Innovations Co. ("we," "us," or "our"), concerning your access to and use of our website and services.

By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access our services.

We reserve the right to make changes to these Terms at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of these Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Terms to stay informed of updates. You will be deemed to have read, understood, and accepted any updated Terms by continuing to use our services after such changes are posted

2. Services Description

Career Innovations Co. provides executive recruiting, virtual assistant services, and job application consulting. Our services include, but are not limited to the following:

2.1 Executive Recruiting

Identifying and sourcing qualified candidates for executive positions.
Conducting preliminary interviews and assessments.
Facilitating interviews between clients and candidates.
Providing guidance throughout the hiring process.
Assisting with offer negotiations and onboarding.

2.2 Virtual Assistant Services

Administrative support, including email management, calendar scheduling, and document preparation.
Project management and coordination.
Research and data analysis.
Social media management and content creation.
Customer service and client relationship management.

2.3 Job Application Consulting
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. We may also impose limits on certain features or restrict your access to parts or all of our services without prior notice or liability.

Resume and cover letter review and optimization.
LinkedIn profile enhancement.
Interview preparation and coaching.
Career strategy and planning.
Salary negotiation guidance.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. We may also impose limits on certain features and services or restrict your access to parts or all of our services without notice or liability.

3. Account Registration

To access certain features of our services, you may be required to register for an account. When you register for an account, you agree to provide accurate, current, and complete information about yourself as prompted by the registration form and to maintain and promptly update such information to keep it accurate, current, and complete.

3.1 Account Security

You are responsible for safeguarding the password that you use to access our services and for any activities or actions under your password. We encourage you to use "strong" passwords (passwords that use a combination of upper and lower case letters, numbers, and symbols) with your account. We are not responsible for any loss or damage arising from your failure to comply with this security obligation.

3.2 Account Termination

We reserve the right to terminate or suspend your account and bar access to our services immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms. If you wish to terminate your account, you may simply discontinue using our services or contact us to request account deletion.

4. Payment Terms

We accept payment through Stripe, our third-party payment processor. By providing a credit card or other payment method accepted by us, you represent and warrant that you are authorized to use the designated payment method and you authorize us (or our third-party payment processor) to charge your payment method for the full amount of your purchase (including any applicable taxes and other charges).

4.1 Fees and Billing

The fees for our services are listed on our website or will be provided to you upon request. We reserve the right to change our fees at any time, upon notice to you. If you do not agree to the fee changes, you have the right to reject the changes by discontinuing your use of our services prior to the fee change becoming effective.

4.2 Refunds

Our refund policy varies depending on the service provided:

Executive Recruiting: Refunds are available within 30 days of payment if no candidates have been presented. Once candidates have been presented, refunds are at our discretion.
Virtual Assistant Services: Refunds are available for unused hours within the billing period. No refunds are provided for hours already used.
Job Application Consulting: Refunds are available within 14 days of payment if no services have been rendered. Once services have been rendered, refunds are at our discretion.

4.3 Late Payments

If your payment method is declined or if you fail to pay any fees or charges when due, we may suspend or terminate your access to our services. You are responsible for all fees and charges incurred under your account, including applicable taxes, and all fees and charges incurred with respect to any payment method used.

5. Intellectual Property

Our website, services, and their entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof), are owned by Career Innovations Co., its licensors, or other providers of such material. These are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

5.1 License to Use

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our services for your personal, non-commercial use. This license does not include any resale or commercial use of our services or their contents; any collection and use of any product listings, descriptions, or prices; any derivative use of our services or their contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

5.2 Restrictions

You may not:

Modify, reproduce, duplicate, copy, sell, resell, or exploit any portion of our services without our express written permission.
Use our services for any illegal or unauthorized purpose.
Engage in any activity that disrupts or interferes with our services, including the servers and networks to which our services are connected.
Attempt to reverse engineer, decompile, disassemble, or hack any aspect of our services or to defeat or overcome any encryption technology or security measures implemented by us.

5.3 User Content

By submitting content to us (such as resumes, cover letters, or other materials), you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in connection with providing our services to you. You represent and warrant that you own or control all rights in and to the content you submit and that such content does not violate these Terms or any applicable law.

6. Prohibited Activities

You may not access or use our services for any purpose other than that for which we make them available. Our services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of our services, you agree not to:

Systematically retrieve data or other content from our services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
Make any unauthorized use of our services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
Use our services to advertise or offer to sell goods and services.
Circumvent, disable, or otherwise interfere with security-related features of our services, including features that prevent or restrict the use or copying of any content or enforce limitations on the use of our services and/or the content contained therein.
Engage in unauthorized framing of or linking to our services.
Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
Make improper use of our support services or submit false reports of abuse or misconduct.
Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
Interfere with, disrupt, or create an undue burden on our services or the networks or services connected to our services.
Attempt to impersonate another user or person or use the username of another user.
Use any information obtained from our services in order to harass, abuse, or harm another person.
Use our services as part of any effort to compete with us or otherwise use our services and/or the content for any revenue-generating endeavor or commercial enterprise.
Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of our services.
Attempt to bypass any measures of our services designed to prevent or restrict access to our services, or any portion of our services.
Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of our services to you.
Delete the copyright or other proprietary rights notice from any content.
Copy or adapt our services' software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party's uninterrupted use and enjoyment of our services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of our services.
Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats ("gifs"), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as "spyware" or "passive collection mechanisms" or "pcms").
Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses our services, or using or launching any unauthorized script or other software.
Disparage, tarnish, or otherwise harm, in our opinion, us and/or our services.
Use our services in a manner inconsistent with any applicable laws or regulations.

7. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Career Innovations Co., its affiliates, directors, employees, agents, licensors, or service providers be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or relating to your use of, or inability to use, our services.

To the maximum extent permitted by applicable law, we assume no liability or responsibility for:

Any errors, mistakes, or inaccuracies of content.
Personal injury or property damage, of any nature whatsoever, resulting from your access to and use of our services.
Any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.
Any interruption or cessation of transmission to or from our services.
Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our services by any third party.
Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through our services.
The defamatory, offensive, or illegal conduct of any third party.

In no event shall our total liability to you for all damages, losses, or causes of action exceed the amount paid by you to us for our services during the six (6) month period prior to bringing the claim, or $500, whichever is greater.

8. Termination

We may terminate or suspend your account and bar access to our services immediately, without prior notice or liability, at our our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of these Terms.

If you wish to terminate your account, you may simply discontinue using our services or contact us to request account deletion.

All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the State of Delaware, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

These Terms constitute the entire and exclusive agreement between us regarding our services, and supersede and replace any prior agreements we might have had between us regarding the services.

10. Dispute Resolution & Arbitration

In the event of any dispute arising out of or relating to these Terms or the use of our services, you agree to initially attempt to resolve the dispute informally by contacting us at support@careerinnovations.co.

If resolution cannot be achieved informally, any dispute shall be resolved through binding arbitration conducted in the State of Delaware, United States, in accordance with the rules of the American Arbitration Association. You agree to waive your right to a jury trial and to participate in class action lawsuits.

This arbitration clause shall not apply to intellectual property disputes or claims seeking injunctive or equitable relief.

11. Force Majeure

We are not liable for any delay or failure to perform resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, power failures, internet disruptions, governmental actions, or any other unforeseen events that render our performance impracticable or impossible.

Career Innovations Co.

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